BookResorts™ is an independent travel network offering over 100,000 hotels worldwide.is an independent travel network.

The Adolphus Dallas, Texas
Book Now Or call, 24/7+1 (888) 605-1350
Rooms & Suites Dine & Drink Activities Spa Gallery FAQs
Ready to book?Lowest online rate, free perks and upgrades.Book nowCall 24/7 · 888-605-1350

The Adolphus › FAQs

Know before you go

The Adolphus FAQs

Answers to everything guests ask before booking: the age policy, check-in, every room, dining, the spa, getting there, the seasons, events and booking. Short answers first.

182 answersLast verified Nov 13, 2026By BookResorts

The basics

8
Where is The Adolphus located?

The Adolphus is at 1321 Commerce Street, Dallas, Texas, 75202, US.

How can I contact The Adolphus before booking?

You can contact BookResorts agents 24/7 at +1 (888) 605-1350 for bookings and general questions; for property-specific phone numbers use the hotel’s official contacts listed on The Adolphus website.

Is The Adolphus a smoke-free hotel?

Yes, The Adolphus is a smoke-free property; no smoking is permitted anywhere on site.

Does The Adolphus have Wi‑Fi?

The Adolphus lists Complimentary Wi‑Fi as a hotel amenity; some third-party listings note Wi‑Fi may also be bundled into a daily amenity fee for non‑Marriott Bonvoy members.

Does The Adolphus offer parking?

The hotel offers valet-only on-site parking for a fee; quoted rates vary by source, so confirm the current rate directly with the hotel.

Does The Adolphus provide airport transfer or car service?

The Adolphus provides a complimentary house car service for drop-offs within a roughly 3-mile radius and valet parking for guests who drive; scheduled airport transfers are not listed.

Is The Adolphus pet-friendly?

Yes, The Adolphus welcomes dogs with a non-refundable pet fee and pet amenities like bowls; specific weight limits and fee amounts vary by source so confirm with the hotel.

What are the nearby transit and attractions?

Akard DART Station is about one block away, and nearby attractions within walking distance include the AT&T Discovery District, Kay Bailey Hutchison Convention Center, Dealey Plaza, the Dallas Museum of Art, and the Neiman Marcus flagship.

Age policy & families

8
Is The Adolphus family-friendly?

The Adolphus welcomes children of all ages as guests, but it operates as a historic luxury hotel rather than a dedicated family resort.

What is the minimum age to check in at The Adolphus?

The main guest on the reservation must be at least 21 years old and present a valid photo ID and credit card at check-in.

Are children charged extra at The Adolphus?

Children up to 18 can stay free using existing bedding in a parent or guardian's room, while children age 12 and older are charged at the adult rate if additional accommodations are required.

Can I get a crib for my baby at The Adolphus?

The property lists facilities for children and indicates cribs are available; confirm availability and any fees directly with the hotel.

Are spa treatments available for children?

Salon treatments are available for children aged 5 and older, but massages, body treatments and access to spa relaxation/locker areas require guests to be 18 or older.

Are there child-friendly dining options at The Adolphus?

Yes, several on-site venues such as City Hall Bistro and Pool Adolphus serve casual fare suitable for families, while some fine-dining venues maintain dress codes.

Is the pool suitable for children?

Pool Adolphus is a temperature-controlled rooftop outdoor pool with loungers and private cabanas; the hotel does not list a separate children’s pool, so supervise children per hotel guidelines.

Does The Adolphus offer family or historical tours?

The Adolphus offers daily guided tours of the hotel's history, with complimentary historical tours offered every Saturday morning; check with the concierge for tour times and suitability for children.

Check-in & hotel policies

9
What time is check-in and check-out at The Adolphus?

Check-in begins at 3:00 PM and check-out is at 12:00 PM (noon).

Is there a 24-hour front desk at The Adolphus?

Yes, the front desk is open 24 hours to assist guests arriving late or needing help overnight.

What ID and payment are required at check-in?

The main guest must present a government-issued photo ID and a credit card at check-in; a credit card, debit card, or cash deposit for incidentals may also be required, but cash is not accepted for payment of the folio.

Does The Adolphus charge a daily amenity or resort fee?

Third-party listings report a mandatory daily amenity fee that covers perks like Wi‑Fi, fitness access, and black car service, and some OTAs list an additional resort/destination fee, so confirm current fees with the hotel or your booking agent.

What are the fitness center hours and access?

The fitness center hours are listed as 5:00 AM–11:00 PM on the rooms page, and other hotel materials advertise 24-hour access; guests also receive daily access to Cowboys Fit at AT&T Discovery Plaza.

Does The Adolphus accept cash payments?

The property generally does not accept cash for payment; major credit cards are accepted and a card is required at check-in for incidentals.

What is the hotel’s smoking policy?

The Adolphus is a smoke-free hotel with no smoking permitted anywhere on site.

Is there accessible parking and facilities?

Valet parking is available for vehicles outfitted for drivers in wheelchairs, and the hotel provides an accessible path to elevators and accessible registration and concierge desks.

How do I arrange spa or pool reservations?

Spa reservations can be made by calling Spa Adolphus at 214.651.3670 or emailing spa@adolphus.com; pool cabanas and any seasonal events should be booked through the hotel or concierge.

Rooms & suites overview

9
What room types are available at The Adolphus?

Room types include Deluxe Room, Deluxe Room, Multiple Beds, Executive Studio, Executive Studio, Multiple Beds, Junior Suite, Corner, Luxury Suite, 1 Bedroom, Suite, Terrace, and Presidential Suite, 2 Bedrooms.

Does The Adolphus offer rooms with multiple beds?

Yes, the property lists Deluxe Room, Multiple Beds and Executive Studio, Multiple Beds, both with 2 King Beds.

What bed configurations are in the Luxury Suite, 1 Bedroom and Presidential Suite, 2 Bedrooms?

The Luxury Suite, 1 Bedroom includes 1 King Bed; the Presidential Suite, 2 Bedrooms includes 2 Double Beds.

Does The Adolphus offer suites with terraces or special views?

Yes, the Suite, Terrace and the Couture Suite (noted elsewhere in property materials) feature private terraces and downtown views; the Couture Suite includes a private terrace overlooking downtown and the rooftop pool.

Are room amenities like Wi‑Fi and fitness access included?

Complimentary Wi‑Fi is listed as a hotel amenity; additional perks such as fitness center access and black car service may be included in a daily amenity fee depending on booking terms.

Can I request accessible rooms at The Adolphus?

Yes, the hotel provides accessible routes and accessible rooms; request specific accessible features directly with the hotel when booking.

Are housekeeping and turndown services available in rooms and suites?

Standard housekeeping services are provided; for specific requests like turndown service or special in-room arrangements, contact the hotel directly or speak with the concierge.

How much space do the Junior Suite, Corner and Luxury Suite, 1 Bedroom offer?

Specific square footage for those suites is not provided here; contact the hotel for exact room dimensions and layouts.

Can I book connecting rooms at The Adolphus?

The dossier does not list a general connecting-room policy; contact the hotel or your booking agent to request connecting rooms and confirm availability.

Room by room

75

Deluxe Room

How many guests does the Deluxe Room at The Adolphus sleep?

The Deluxe Room measures 400 sq. ft. with one king bed and sleeps up to three guests . It works well for a couple or a small party. Children up to 18 can stay free using existing bedding in a parent's or guardian's room, while guests aged 12 and over are charged as adults.

What is the bathroom like in the Deluxe Room?

The partially open bathroom is fitted for mobility needs. It has an accessible bathtub, roll-in and transfer shower options, grab bars in the bathtub, shower and beside the toilet, a height-adjustable showerhead, a portable bathtub seat, a raised toilet seat and a wheelchair-accessible vanity. Bathrobes, designer toiletries, shampoo, soap and a hair dryer are provided. Toothbrush and toothpaste are available on request.

Is the Deluxe Room suitable for guests who need accessible features?

Yes. Beyond the bathroom, the room has lever door handles , a low-height viewing port in the door, low-height electrical outlets in the bathroom, a closed-captioned television, a visual fire alarm and doorbell and phone notifications. Valet parking is available for vehicles outfitted for drivers in wheelchairs, and the fitness center entrance is wheelchair accessible.

What does the Deluxe Room look out on?

The room has downtown views . The Adolphus sits in the heart of downtown Dallas, close to Neiman Marcus (a 4-minute walk) and the AT&T Discovery District just outside the hotel. The hotel's Couture Suite is the one with a private terrace overlooking downtown and the rooftop pool.

What is included with a stay, and is there a daily fee?

A mandatory daily Amenity Fee , reported at roughly $25–$30 per day, is described as covering perks such as Wi-Fi, fitness center access and black car service. The hotel also offers a complimentary house car for drop-offs within about 3 miles, on a first-come, first-served basis. Guests also get daily access to Cowboys Fit at AT&T Discovery Plaza. The exact fee is worth checking at booking.

What are the check-in and check-out times and requirements?

Check-in begins at 3:00 PM and the front desk is open 24 hours. Check-out is at noon. The main guest must be at least 21 and show a photo ID and a credit card at check-in. The hotel accepts major credit cards, but cash is not accepted as payment.

Can I use the rooftop pool and spa during my stay?

Pool Adolphus is a heated rooftop pool with private cabanas, a fire pit, a waterfall feature and a pool bar. In winter it becomes a Winter Village with heated spaces for cocktails. Spa Adolphus is a 5,000-square-foot spa with six treatment rooms, and spa guests must be 18 or older for massages and body treatments. Reservations are on 214.651.3670.

Where can I eat without leaving the hotel?

There are several venues on site. Otto's Coffee & Fine Foods is a Viennese-style café open 6:00 AM to 10:00 PM. City Hall Bistro serves breakfast and lunch. Rodeo Bar is a Texas tavern with a weekday happy hour. The French Room is the fine-dining restaurant, and The French Room Bar serves cocktails and Champagne. Afternoon tea is held in The French Room, and Sushi by Scratch is on the eighth floor.

How do I get to the hotel from the airport, and is parking available?

Dallas Love Field is about seven miles away, and a taxi costs roughly $25. DFW is about 18–20 miles away, and a taxi costs roughly $50. DART's Orange Line runs from DFW to Akard Station, about a one-block walk from the hotel. On-site parking is valet only , at roughly $58–$65 per night depending on the source.

Deluxe Room, Multiple Beds

How are the beds arranged in the Deluxe Room, Multiple Beds at The Adolphus?

This 400 sq. ft. one-bedroom room has two king beds and sleeps up to four guests . Each bed has a pillowtop mattress and a down comforter, and a pillow menu lets everyone choose their own firmness. Hypo-allergenic bedding is available too.

Is this room a good choice for families or groups?

Yes. With two king beds it suits families, friends or colleagues travelling together . Children of all ages are welcome, and children up to 18 can stay free using existing bedding in a parent's or guardian's room. Children 12 and over are charged as adults. A rollaway or extra bed is available for a surcharge.

What is the bathroom like?

The partially-open bathroom has a bathtub or shower, a height-adjustable showerhead, designer toiletries, bathrobes and a hair dryer. Towels and bed sheets are changed on request, and a toothbrush and toothpaste are available on request.

What accessibility features does the room have?

The room has lever door handles, a transfer shower, low-height electrical outlets in the bathroom and a low-height view port in the door . For hearing needs, it has a visual fire alarm, doorbell and phone notification and a closed-captioned TV. Valet parking is available for vehicles outfitted for drivers in wheelchairs, and the fitness center entrance is wheelchair accessible.

Where can I swim, relax or work out during my stay?

Pool Adolphus is a heated rooftop pool with private cabanas, a fire pit and a waterfall feature, and it looks out over downtown Dallas. In winter the pool becomes a Winter Village with heated spaces for cocktails. Spa Adolphus is a 5,000-square-foot spa with six treatment rooms. The in-house fitness center has Peloton bikes, treadmills, free weights and resistance equipment.

Where can I eat without leaving the hotel?

There are several options on site. Otto's Coffee & Fine Foods serves coffee and grab-and-go from 6:00 AM to 10:00 PM. City Hall Bistro serves breakfast and lunch daily. Rodeo Bar is a Texas tavern open late. The French Room is the hotel's fine-dining French restaurant, and The French Room Bar is next to it. Sushi by Scratch is a speakeasy-style omakase on the eighth floor.

What fees and policies should I know about before booking?

Check-in begins at 3:00 PM and check-out is at noon . The front desk is open 24 hours. The main guest must be at least 21 and present a photo ID and credit card at check-in. A daily amenity fee, reported at roughly $25–$30, covers perks such as Wi-Fi, fitness center access and car service. Parking is valet-only, at roughly $58–$65 per night depending on the source. The hotel is smoke-free.

How do I get to The Adolphus from the airport, and what is nearby?

Dallas Love Field is about seven miles away, and DFW is about 18–20 miles. DART's Akard Station is about a one-block walk from the hotel, and the Orange Line runs from DFW to Akard without a change. On foot, Neiman Marcus is about 4 minutes away, the Sixth Floor Museum about 12 minutes and the Dallas Museum of Art about 13 minutes. The hotel's complimentary house car does drop-offs within three miles.

Can I bring a pet?

Pets are welcome, and the hotel provides pet bowls and other pet-friendly amenities. The hotel's own listing shows a $150 non-refundable fee per stay and an 80 lb maximum, with up to two pets per room. Weight limits and fees are quoted differently by different booking sites, so ask the hotel directly before you travel.

Executive Studio

How many guests does the Executive Studio at The Adolphus sleep?

The Executive Studio sleeps up to three guests . It has one king bed in a single bedroom, and a rollaway/extra bed is available for a surcharge when a third person is staying.

How big is the Executive Studio and how is it laid out?

The room measures 600 sq. ft. and is a one-bedroom studio with a partially-open bathroom. That makes it a generous space for a downtown hotel, with room to spread out on a longer stay or a business trip.

What is the bed like in the Executive Studio?

The king bed has a pillowtop mattress , a down comforter and hypo-allergenic bedding . A pillow menu lets you choose the pillow you prefer, and blackout drapes plus climate-controlled heating and air conditioning help with sleep.

What is the bathroom like?

The bathroom is partially open and has a bathtub or shower, designer toiletries, soap, shampoo, bathrobes and a hair dryer. Toothbrush and toothpaste are available on request, and towels are changed on request.

Is the Executive Studio accessible for guests with mobility or hearing needs?

Yes, it is designed with accessibility in mind. It has a transfer shower , a height-adjustable showerhead , lever door handles , low-height electrical outlets in the bathroom and a low-height view port in the door. For guests with hearing needs it has a visual fire alarm , closed captioned TV and doorbell and phone notification. Valet parking is available for vehicles outfitted for drivers in wheelchairs.

Can I bring children, and what do extra guests cost?

Children of all ages are welcome. Children up to 18 can stay free using existing bedding in a parent's or guardian's room, while children 12 and above are charged as adults. A rollaway bed for a third guest carries a surcharge. The Adolphus is a historic 1912 luxury hotel rather than a dedicated family resort, so the Executive Studio suits couples, business travelers and small families equally well.

What is included with my stay, and are there daily fees?

A mandatory daily amenity fee , reported at roughly $25–$30 per day, covers perks such as Wi-Fi, fitness center access and black car service . The hotel also provides a complimentary house car within a 3-mile radius , for drop-offs on a first-come, first-served basis. Guests also get daily access to Cowboys Fit at AT&T Discovery Plaza.

What is there to do at the hotel itself?

Pool Adolphus is a heated rooftop pool with private cabanas, a fire pit and a waterfall feature, plus a poolside bar. In winter it becomes a Winter Village with heated spaces for cocktails. Spa Adolphus is a 5,000-square-foot spa with six treatment rooms. Dining includes The French Room , City Hall Bistro, Rodeo Bar and Otto's Coffee & Fine Foods, with Sushi by Scratch on the eighth floor.

How easy is it to get to The Adolphus and what is nearby?

Akard Station on DART's light rail is about one block away , and the Orange Line runs directly from DFW Airport to Akard. Dallas Love Field is about seven miles away, and a taxi from there costs roughly $25. Parking is valet only . On foot, Neiman Marcus is about four minutes away, the Dallas World Aquarium about 11 minutes and the Sixth Floor Museum about 12 minutes.

What are check-in and check-out times, and what do I need at arrival?

Check-in begins at 3:00 PM and check-out is at 12:00 PM (noon) . The front desk is open 24 hours. The main guest must be at least 21 and present a photo ID and a credit card . The hotel does not accept cash as payment.

Executive Studio, Multiple Beds

How are the beds arranged in the Executive Studio, Multiple Beds?

The 600 sq. ft. studio has two king beds in a single bedroom and sleeps up to four guests . That makes it a good fit for colleagues travelling together, two couples or friends who each want a full-size bed.

What does the Executive Studio look out on?

The room has a calming view over downtown Dallas . The Adolphus sits in the heart of the city, so the outlook is urban rather than resort-style.

Is the bathroom suitable for guests with mobility needs?

Yes. The partially open bathroom is designed for accessibility. It offers an accessible bathtub, roll-in and transfer shower options , grab bars at the bathtub, shower and toilet, a raised toilet seat, a portable bathtub seat, a wheelchair-accessible vanity, a height-adjustable showerhead and low-height electrical outlets. The room also has lever door handles, a low-height view port in the door, a visual fire alarm and doorbell and phone notification. Bathrobes, designer toiletries, shampoo, soap and a hair dryer are provided. Toothbrush and toothpaste are available on request.

Is there anything in the room for guests with hearing needs?

The studio has closed captioned television , a visual fire alarm and doorbell and phone notification . The hotel's front desk is staffed around the clock if you need anything adjusted.

What are check-in and check-out times, and what do I need at the desk?

Check-in begins at 3:00 PM and check-out is at 12:00 PM (noon) . The main guest must be at least 21 years old and present a photo ID and a credit card. The hotel accepts major cards but does not take cash as payment.

What is the daily amenity fee, and what does it cover?

The Adolphus charges a daily amenity fee, reported at roughly $25–$30 per day . It covers perks such as Wi-Fi, fitness center access and the black car service. Exact amounts can vary by booking channel, so it is worth checking when you reserve.

How do parking and getting around work from The Adolphus?

Parking is valet only , with nightly rates quoted at roughly $58–$65. Valet is also available for vehicles outfitted for drivers in wheelchairs. The hotel runs a complimentary house car for drop-offs within about 3 miles on a first-come, first-served basis. DART's Akard Station is about a one-block walk away. From DFW Airport the Orange Line runs straight there without a change. A taxi from Dallas Love Field costs roughly $25, and from DFW roughly $50.

Where can I eat, swim and unwind without leaving the hotel?

Dining includes The French Room for fine French dining, City Hall Bistro for breakfast and lunch, Rodeo Bar for Texas-tavern fare until late, and Otto's Coffee & Fine Foods from 6:00 AM. On the roof, Pool Adolphus is a heated outdoor pool with cabanas, a fire pit and a poolside bar. In winter it becomes a Winter Village for cocktails. Spa Adolphus is a 5,000-square-foot spa with six treatment rooms, and the fitness center has Peloton bikes, cardio machines and free weights.

What can I walk to from the hotel?

The location is very walkable. The Neiman Marcus flagship is about 4 minutes away on foot. The Giant Eyeball is under 5 minutes away, and Dealey Plaza is roughly 8 minutes away. The Dallas World Aquarium is about 11 minutes, the Sixth Floor Museum about 12, and the Dallas Museum of Art and Nasher Sculpture Center about 13. The Kay Bailey Hutchison Convention Center is also close by.

Junior Suite, Corner

What will I see from the Junior Suite, Corner at The Adolphus?

This 450 sq. ft. corner suite has a bright corner setting with views over downtown Dallas . It sits inside the 1912 Beaux-Arts building, so you get city outlooks in a historic setting. Blackout drapes let you darken the room when you want to sleep.

How are the beds arranged and how many people can stay?

The suite has one king bed with a pillowtop mattress, a down comforter and a pillow menu, and it sleeps up to 3 guests . A rollaway or extra bed can be added for a surcharge . Hypo-allergenic bedding is provided for sensitive sleepers.

What is the bathroom like?

The bathroom is partially open and offers a bathtub or shower, bathrobes, designer toiletries, shampoo, soap and a hair dryer. Toothbrush and toothpaste are available on request, and towels are changed on request.

Does the suite have accessibility features?

Yes. Features include a transfer shower, a height-adjustable showerhead, lever door handles and low-height electrical outlets in the bathroom. There is also a low-height view port in the door, a visual fire alarm, a closed-captioned TV and doorbell and phone notification. Valet parking can take vehicles outfitted for drivers in wheelchairs, and the fitness center entrance is wheelchair accessible.

What is included with my stay, and are there extra fees?

Wi-Fi is listed as complimentary on Marriott's page for the hotel. The hotel also charges a daily amenity fee, reported at roughly $25–$30 , which covers perks such as Wi-Fi, fitness center access and black car service. The complimentary house car runs within a 3-mile radius on a first-come, first-served basis for drop-offs. Parking is valet only, at roughly $58–$65 per night depending on the source.

Is this suite a good fit for couples or a family with a child?

The single king bed suits couples and solo travelers . A third guest can be accommodated with a rollaway for a surcharge. Children of all ages are welcome. At this hotel, children 12 and older are charged as adults, and children up to 18 can stay free using existing bedding in a parent's or guardian's room.

Where can I eat and relax without leaving The Adolphus?

On site you will find The French Room, City Hall Bistro, Rodeo Bar and Otto's Coffee & Fine Foods . Sushi by Scratch is an omakase experience on the eighth floor, reached through the main guest elevators. The rooftop Pool Adolphus is heated, with cabanas and a fire pit, and becomes a Winter Village in cooler months. Spa Adolphus is a 5,000-square-foot spa with six treatment rooms.

How do I get to the hotel, and what is nearby on foot?

Dallas Love Field is the closest airport, about seven miles away. DFW is about 18–20 miles away, and the DART Orange Line runs from DFW to Akard Station, about a one-block walk from the hotel. On foot, the Neiman Marcus flagship is about 4 minutes away, and the Dallas World Aquarium, Sixth Floor Museum and Dallas Museum of Art are roughly 11–13 minutes away.

What are check-in, check-out and age requirements?

Check-in begins at 3:00 PM and check-out is at noon . The front desk is open 24 hours. The main guest must be at least 21, and a photo ID and credit card are required at check-in. The hotel is smoke-free.

Luxury Suite, 1 Bedroom

How many people can the Luxury Suite, 1 Bedroom at The Adolphus sleep?

The suite is 450 sq. ft. with one bedroom and a king bed , and it sleeps up to four guests. A rollaway or extra bed is available for a surcharge if you need more sleeping space. Children up to 18 can stay free using existing bedding in a parent or guardian's room, while children 12 and above are charged as adults.

What is the bed like in this suite?

The king bed has a pillowtop mattress dressed with a down comforter and hypo-allergenic bedding. A pillow menu lets you choose the support you prefer, and blackout drapes help with sleeping in. Bed sheets and towels are changed on request.

What accessibility features does the suite offer?

The suite is equipped for guests with mobility, hearing or vision needs. The bathroom has a transfer shower with a height-adjustable showerhead and low-height electrical outlets. The door has lever handles and a low-height view port . The suite also has a visual fire alarm, closed-captioned TV, and doorbell and phone notification . Valet parking is available for vehicles outfitted for drivers in wheelchairs.

What is the bathroom like?

The bathroom is partially open and has a bathtub or shower. It is stocked with bathrobes, designer toiletries, shampoo, soap and a hair dryer . Toothbrush and toothpaste are available on request.

What is included with the suite, and are there extra daily fees?

The hotel charges a mandatory daily amenity fee , reported at roughly $25–$30 plus tax. It covers perks such as Wi-Fi, fitness center access and black car service . The exact amount can vary, so it is worth checking at booking. The complimentary house car runs on a first-come, first-served basis for drop-offs within about 3 miles of the hotel, with no pick-ups.

What are check-in and check-out times, and what do I need to bring?

Check-in begins at 3:00 PM and check-out is at noon. The front desk is open 24 hours. The main guest must be at least 21 years old and present a photo ID and a credit card. The hotel accepts major cards but does not accept cash.

Is parking available at The Adolphus?

Parking is valet-only , with nightly rates quoted at roughly $58–$65 depending on the source. If you are flying in, Dallas Love Field is about seven miles away. The DART Akard Station is about a one-block walk from the hotel.

Where can I eat without leaving the hotel?

There are several choices on site. The French Room serves fine French dining Tuesday to Saturday evenings, with a smart casual dress code. City Hall Bistro serves breakfast and lunch daily. Rodeo Bar is a Texas tavern serving American fare, open late. Otto's Coffee & Fine Foods opens at 6:00 AM for coffee and grab-and-go. The hotel also hosts the Sushi by Scratch omakase counter on the eighth floor, with reservations released monthly.

Does the hotel have a pool, spa and fitness center for guests of the suite?

Pool Adolphus is a heated rooftop pool with cabanas, a fire pit and a rooftop bar. In winter it becomes a Winter Village with heated spaces for cocktails. Spa Adolphus is a 5,000-square-foot spa with six treatment rooms. Guests must be 18 or older for massages and body treatments. The fitness center has Peloton bikes, cardio machines and free weights. Guests also get daily access to Cowboys Fit at AT&T Discovery Plaza.

What is within walking distance of the hotel?

The location is in downtown Dallas, so much of it is walkable . The Neiman Marcus flagship is about 4 minutes away on foot. The Dallas World Aquarium is about 11 minutes, the Sixth Floor Museum at Dealey Plaza about 12 minutes, and the Dallas Museum of Art and Nasher Sculpture Center about 13 minutes. The AT&T Discovery District is just outside the hotel. The Adolphus also offers guided tours of its 1912 Beaux-Arts history, including complimentary tours on Saturday mornings.

Suite, Terrace

What does the Suite, Terrace at The Adolphus look out on?

The suite opens onto a private terrace with a view of downtown Dallas . It sits within a 1912 Beaux-Arts hotel, so you step outside from a historic building into the middle of the city.

How are the beds arranged and who does the room sleep?

The suite has one king bed with a pillowtop mattress, down comforter, hypo-allergenic bedding and a pillow menu. It sleeps up to 3 guests , and a rollaway or extra bed is available for a surcharge for the third person.

How big is the suite and how is it laid out?

The suite measures 400 sq. ft. and is a one-bedroom layout. Blackout drapes help with sleeping, and the climate-controlled heating and air conditioning keep it comfortable through Dallas's hot summers and mild winters.

What is the bathroom like?

The partially-open bathroom has a bathtub or shower, designer toiletries, shampoo, soap, bathrobes and a hair dryer. Towels are changed on request, and toothbrushes and toothpaste are available on request.

Does this suite have accessible features?

Yes. The suite offers a transfer shower, height-adjustable showerhead, lever door handles, low-height bathroom outlets and a low-height view port in the door. It also has a visual fire alarm, closed-captioned TV and doorbell and phone notification. Valet parking can accommodate vehicles outfitted for drivers in wheelchairs, and the fitness center entrance is wheelchair accessible.

What are the hotel's amenities and fees guests should know about?

Wi-Fi is a hotel amenity, and some rates include a daily Amenity Fee that covers perks such as Wi-Fi, fitness center access and black car service. The hotel's house car is complimentary within a 3-mile radius, for drop-offs on a first-come, first-served basis. Parking is valet-only , at roughly $58–$65 per night depending on the source.

What is there to do at The Adolphus itself?

Pool Adolphus is a heated rooftop pool with private cabanas, a fire pit and a waterfall feature. In winter it becomes a Winter Village with heated cocktail spaces. Spa Adolphus is a 5,000-square-foot spa with six treatment rooms. Dining includes The French Room, City Hall Bistro, Rodeo Bar and Otto's Coffee & Fine Foods. The hotel also gives guests a daily guided history tour.

What is nearby for a stay in downtown Dallas?

The Neiman Marcus flagship is a 4-minute walk . The Sixth Floor Museum at Dealey Plaza is about 12 minutes on foot, and the Dallas World Aquarium about 11 minutes. DART's Akard Station is about a block away. Dallas Love Field is roughly seven miles from the hotel.

What should I know about check-in, age requirements and families?

Check-in begins at 3:00 PM and check-out is at noon, with the front desk open 24 hours. The main guest must be at least 21 and present a photo ID and credit card. Children are welcome, and those up to 18 can stay free using existing bedding. The hotel is smoke-free.

Presidential Suite, 2 Bedrooms

How many guests does the Presidential Suite, 2 Bedrooms sleep at The Adolphus?

The suite sleeps 5 guests and has 2 Double Beds on pillowtop mattresses with down comforters. A rollaway or extra bed is available for a surcharge, and children of all ages are welcome as guests.

What bedding comforts can I expect in the suite?

Beds are dressed with down comforters and hypo-allergenic bedding , and there is a pillow menu . Blackout drapes help with sleeping in, and heating and air conditioning are climate-controlled. Sheets and towels are changed on request.

Is the suite suitable for guests with mobility needs?

Yes. The suite has a transfer shower, height-adjustable showerhead, lever door handles and low-height electrical outlets in the bathroom . It also has a low-height view port in the door, a visual fire alarm, a closed-captioned TV and doorbell and phone notification. Valet parking is available for vehicles outfitted for drivers in wheelchairs.

What is the bathroom like?

It is a partially-open bathroom with a bathtub or shower and designer toiletries, including shampoo and soap. You also get bathrobes, a hair dryer and towels changed on request. Toothbrush and toothpaste are available on request.

What can I do at The Adolphus when I'm not in the suite?

Unwind at Spa Adolphus , a 5,000-square-foot spa with six treatment rooms, or at the rooftop Pool Adolphus , with cabanas, a fire pit and a waterfall feature. Guests must be 18 or older for massages and body treatments. The fitness center has Peloton bikes, free weights and cardio machines, and guests also get daily access to Cowboys Fit at AT&T Discovery Plaza.

Where can I eat without leaving the hotel?

There are several choices on site. The French Room is the fine-dining restaurant, open Tuesday to Saturday evenings. City Hall Bistro serves breakfast and lunch daily. Rodeo Bar is a Texas tavern with burgers and fried chicken sandwiches. Otto's Coffee & Fine Foods is open from 6:00 AM to 10:00 PM for coffee and grab-and-go items. Afternoon tea is served in The French Room.

How do I get around, and what is within walking distance?

The hotel offers a complimentary house car within a 3-mile radius , for drop-offs only and first-come, first-served. Valet parking is available for a fee. DART's Akard Station is about a one-block walk. On foot, Neiman Marcus is about 4 minutes away, the Dallas World Aquarium about 11, the Sixth Floor Museum about 12 and the Dallas Museum of Art about 13. Dallas Love Field is about seven miles away.

What are check-in and check-out times, and is there an age requirement?

Check-in begins at 3:00 PM and check-out is at noon . The front desk is open 24 hours. The main guest must be at least 21 and show photo ID and a credit card at check-in.

Are there extra fees I should plan for beyond the room rate?

The hotel's daily amenity fee, reported at roughly $25–$30 per day , covers perks such as Wi-Fi, fitness center access and black car service. Some booking sites also show a resort fee. Valet parking is quoted at roughly $58–$65 per night . The hotel does not accept cash as payment.

Can I bring my dog to The Adolphus?

Yes, pets are welcome. Marriott's listing gives a non-refundable $150 pet fee per stay , a maximum of 2 pets per room and a weight limit of 80 lbs. Pet bowls are provided. Other sources quote different terms, so it is worth calling the hotel about your pet before you arrive.

Food & drink

10
Is breakfast included at The Adolphus?

Breakfast is not included in standard room rates; The Adolphus offers full breakfast daily for a surcharge.

What on-site restaurants does The Adolphus have?

On-site venues include The French Room, The French Room Bar, City Hall Bistro, Rodeo Bar, Otto's Coffee & Fine Foods, Pool Adolphus, Social Lobby, and Sushi by Scratch.

What are the hours for City Hall Bistro at The Adolphus?

City Hall Bistro serves breakfast daily from 6:30 AM–11:00 AM and lunch 11:00 AM–3:00 PM, with extended bar hours on some days.

Does The Adolphus offer fine dining and when is The French Room open?

Yes — The French Room is the hotel's fine-dining restaurant and is open Tuesday–Saturday from 5:30 PM to 10:00 PM.

Can I get coffee and grab-and-go options at The Adolphus?

Yes — Otto's Coffee & Fine Foods serves coffee, espresso drinks and grab-and-go breakfast and lunch options daily from 6:00 AM to 10:00 PM.

Is there a place for cocktails or late-night drinks at The Adolphus?

Yes — the Social Lobby, Rodeo Bar and The French Room Bar offer cocktails and evening service, with varied hours into the late evening and on weekends.

Do I need reservations for Tea at The Adolphus or The French Room?

Reservations are recommended for Tea at The Adolphus and can be made by phone, email, or Resy; a dress expectation applies for tea seatings.

Does The Adolphus offer sushi or omakase?

Yes — Sushi by Scratch Restaurants on the eighth floor offers an omakase experience and operates daily from 4:30 PM to 11:00 PM, with reservations released monthly.

Are children allowed in The Adolphus restaurants?

Children of all ages are welcome to dine at The Adolphus, though some venues maintain dress expectations and fine-dining atmosphere.

Is there room service at The Adolphus?

The provided facts list multiple on-site dining options but do not confirm room service; please contact the hotel directly to ask about in-room dining.

Spa & wellness

9
Does The Adolphus have a spa?

Yes — Spa Adolphus is a 5,000-square-foot spa with six treatment rooms, a couple's room with a private terrace, a relaxation room, a salon and a private event room.

What are Spa Adolphus hours at The Adolphus?

Spa Adolphus is open Monday–Friday 10:00 AM–6:00 PM and Saturday–Sunday 9:00 AM–6:00 PM.

How do I make spa reservations at The Adolphus?

You can book Spa Adolphus by calling 214.651.3670 or emailing spa@adolphus.com.

What spa products does The Adolphus use?

Spa Adolphus uses Sothy's body products and organic fragrances and offers a curated retail wellness selection.

Is there an age minimum for spa treatments at The Adolphus?

Yes — guests must be 18 or older to receive massages, body treatments, or to use the spa relaxation and locker areas; salon services are available for children 5 and up.

Are couples treatments available at The Adolphus spa?

Yes — Spa Adolphus includes a couple's treatment room with a private terrace.

Can I use the spa relaxation area if I'm under 18 at The Adolphus?

No — the spa relaxation and locker areas are restricted to guests 18 and older.

Does The Adolphus have salon services?

Yes — Spa Adolphus includes a salon offering services that are available to guests, with some services available to children age 5 and older.

Is the fitness center part of Spa Adolphus?

The facts list a separate on-site fitness center with cardio machines, free weights and Peloton bikes; Spa Adolphus and the fitness center are distinct facilities.

Pools & on site

9
Does The Adolphus have a pool?

Yes — Pool Adolphus is the hotel's rooftop, temperature-controlled outdoor pool with private cabanas, a fire pit and a waterfall feature.

What are the hours for Pool Adolphus at The Adolphus?

Pool hours are listed as daily from 10:00 AM to 9:00 PM on the hotel's site, with other venue listings showing extended weekend hours; check with the hotel for the day you plan to visit.

Are private cabanas available at The Adolphus pool?

Yes — private cabanas are available on the rooftop pool deck for a surcharge.

Is there poolside food and drink service at The Adolphus?

Yes — an adjacent rooftop pool bar provides poolside food and beverage service.

Does The Adolphus keep the rooftop pool heated?

Yes — Pool Adolphus is temperature-controlled/heated.

Does The Adolphus close the pool in winter?

In winter the rooftop area is converted into a 'Winter Village' with heated spaces for cocktails, and the pool reopens in warmer weather.

Is there entertainment at the rooftop pool at The Adolphus?

Yes — the rooftop pool deck hosts weekend live entertainment and DJ sets, and the hotel also runs rooftop yoga sessions.

Is the pool at The Adolphus suitable for children?

The property welcomes children of all ages, and Pool Adolphus is a rooftop pool; specific child safety rules or supervision requirements should be confirmed with the hotel.

Do lounge chairs and fire pits exist at The Adolphus pool deck?

Yes — Pool Adolphus includes sun loungers and a fire pit as part of the rooftop deck amenities.

Weather & seasons

8
What is the climate like in Dallas where The Adolphus is located?

Dallas has a humid subtropical climate with hot summers and mild winters.

How hot does it get in summer near The Adolphus?

July and August are the hottest months, with average highs near 96°F and frequent readings above 100°F.

What are winter temperatures like around The Adolphus?

January is the coldest month, with average nighttime lows around 36°F and daytime highs near 57°F; snow is occasional.

When is the wettest time of year in Dallas near The Adolphus?

Spring is the wettest season, with rainfall peaking in May and potential for severe thunderstorms.

What are the best months to visit The Adolphus for comfortable weather?

The most comfortable periods are generally March–May and September–November, when temperatures are milder.

Does Dallas get much snow near The Adolphus?

Snow is uncommon — Dallas averages about 2 inches of snow per year.

Are there seasonal events or festivals near The Adolphus?

Fall is a common season for outdoor festivals in Dallas, including the State Fair of Texas; check local event calendars for exact dates.

Will weather affect access to outdoor amenities at The Adolphus?

Yes — outdoor amenities like the rooftop pool operate seasonally and may be adapted in winter to heated spaces; contact the hotel for current operating status.

Getting there & around

10
What is the address of The Adolphus?

The Adolphus is at 1321 Commerce Street, Dallas, Texas, 75202, US.

What time is check-in and check-out at The Adolphus?

Check-in begins at 3:00 PM and check-out is at 12:00 PM (noon).

What is the minimum age to check in at The Adolphus?

The main guest must be at least 21 years old and present a photo ID and credit card at check-in.

How do I get to The Adolphus from the nearest airport?

Dallas Love Field (DAL) is the closest airport at about seven miles from the hotel; Dallas/Fort Worth International (DFW) is about 18–20 miles away.

Does The Adolphus provide airport transfers or a shuttle?

The Adolphus offers a complimentary house car/luxury car service for drop-offs within a roughly 3-mile radius; it does not state an airport shuttle.

Is there public transit near The Adolphus?

Yes — Akard Station (DART Blue, Green, Orange and Red lines) is about one block from the hotel, and DART's Orange Line connects directly from DFW to Akard Station.

Does The Adolphus offer on-site parking?

The hotel provides valet-only on-site parking; quoted daily valet rates vary by source, roughly $58–$65 per night.

Is the hotel wheelchair accessible?

The Adolphus offers a wheelchair-accessible path to the elevator, an accessible registration and concierge desk, and accessible pool and spa facilities.

Does The Adolphus have a house car service?

Yes, the hotel runs a complimentary house car for drop-offs within a three-mile radius on a first-come, first-served basis.

What payment methods does The Adolphus accept?

The property accepts Visa, Mastercard, American Express, Discover, Diners Club, and UnionPay; cash is not accepted.

Things to do

10
What on-site activities are available at The Adolphus?

On-site amenities include Pool Adolphus (a rooftop, temperature-controlled outdoor pool), Spa Adolphus, a fitness center with Peloton bikes and free weights, a billiards table, and guided historical tours.

Can I use the rooftop pool at The Adolphus year-round?

Pool Adolphus is temperature-controlled and open seasonally; in winter the rooftop area is converted into heated spaces for cocktails (a 'Winter Village') and reopens as a pool in warmer weather.

What spa services does The Adolphus offer?

Spa Adolphus offers massages, body treatments and salon services using Sothy's products; the spa has six treatment rooms, a couple's room with a private terrace, and a relaxation room.

Are fitness facilities available at The Adolphus?

Yes — the fitness center features cardio machines, free weights, Peloton bikes, treadmills, cycles and ellipticals, and guests receive daily access to Cowboys Fit at AT&T Discovery Plaza as an additional perk.

Does The Adolphus offer historical or property tours?

Yes — the hotel offers daily guided tours of its history, with complimentary historical tours offered every Saturday morning.

What nearby museums and attractions can I walk to from The Adolphus?

The Dallas Museum of Art, Nasher Sculpture Center, Perot Museum and the Sixth Floor Museum at Dealey Plaza are all within about a 10–15 minute walk from the hotel.

Can The Adolphus help arrange local excursions or day trips?

The hotel’s concierge can help arrange visits and transfers; suggested day trips from Dallas include the Fort Worth Stockyards, Grapevine wine country, and Waco’s Magnolia Market.

Is afternoon tea served at The Adolphus?

Yes — Tea at The Adolphus is served in The French Room with seatings and a dress expectation; reservations are available by phone, email or Resy.

Are there dining options on-site at The Adolphus?

Yes — on-site venues include The French Room, The French Room Bar, City Hall Bistro, Rodeo Bar, Otto's Coffee & Fine Foods, Social Lobby, Sushi by Scratch, and Pool Adolphus.

Are there outdoor parks or walking areas near The Adolphus?

Nearby outdoor spaces include Klyde Warren Park (about 0.9 mile away), Pioneer Plaza, and the AT&T Discovery District just outside the hotel.

Weddings & celebrations

8
Can The Adolphus host weddings and large celebrations?

Yes — The Adolphus has multiple event spaces and can accommodate weddings and large celebrations across its meeting venues.

How much event space does The Adolphus have for weddings?

The hotel has nearly 30,000 square feet of event and meeting space spread across about 15–16 rooms.

What is the capacity of the Grand Ballroom for weddings?

The Grand Ballroom is 5,304 square feet with 21-foot ceilings and can host wedding receptions for up to about 450 guests (reception capacities are listed up to 700 in some AV data, and weddings are commonly cited up to 400–450).

What other ballrooms are available for weddings at The Adolphus?

The Century Ballroom (about 4,400 sq ft) can host receptions up to 200 guests, and the Sam Rayburn Room and Governor's Ballroom each accommodate smaller celebrations (around 150 guests).

Can The Adolphus host intimate wedding ceremonies?

Yes — intimate spaces such as the John Neely Bryan Room (about 826 sq ft) and other smaller rooms are available for ceremonies and private receptions.

Does The Adolphus provide on-site catering for wedding events?

The hotel operates multiple on-site restaurants and banquet venues; for specific wedding catering options and menus, please contact the hotel events team to discuss available packages and menus.

How many guests can The Adolphus accommodate for a total wedding weekend?

The Adolphus can accommodate weddings of several hundred guests using its multiple event rooms; wedding listings cite a maximum of up to about 450 attendees for larger events.

Where can I inquire about wedding availability and pricing at The Adolphus?

Contact the hotel's events or sales team directly to request dates, site visits and pricing; the BookResorts agents listed on the hotel's materials can also assist with bookings and questions.

Booking & prices

9
How can I book a room at The Adolphus?

You can book directly through the hotel's official channels or contact the BookResorts agents 24/7 at +1 (888) 605-1350 for assistance.

Is breakfast included in room rates at The Adolphus?

No — The Adolphus offers full breakfast service daily for a surcharge; third-party listings report the cost at roughly $20–$40 per person.

Is Wi‑Fi included with my room at The Adolphus?

Marriott’s official listing shows complimentary Wi‑Fi as a hotel amenity, though some third-party listings state Wi‑Fi may be bundled into a daily amenity fee for non‑Marriott Bonvoy members.

Does The Adolphus charge an amenity or resort fee?

Some sources list a daily Amenity Fee that covers perks such as fitness access and the black car service, and some OTAs report a separate resort/destination fee; the exact amount varies by source and should be confirmed with the hotel at booking.

What are the accepted payment methods at The Adolphus?

The hotel accepts major credit cards including Visa, Mastercard, American Express, Discover, Diners Club and UnionPay; cash is not accepted.

Are pets allowed at The Adolphus and is there a fee?

The Adolphus is pet-friendly; Marriott’s official policy lists a non‑refundable pet fee of $150 per stay and a maximum pet weight of 80 lbs (up to two pets per room), though third-party sources show varying terms, so confirm directly with the hotel.

Is a credit card required at check-in?

Yes — a credit card or debit card (or cash deposit under some listings) plus a government-issued photo ID may be required at check-in to cover incidental charges.

Can I get help from someone 24/7 if I need to change or cancel my booking?

BookResorts agents are available 24/7 at +1 (888) 605-1350 to assist with booking questions; for the hotel's cancellation policies, confirm terms at the time of booking.

Are taxes and fees included in the quoted room rate?

Quoted rates often exclude mandatory local taxes and any amenity or resort fees; confirm the full total at booking for the most accurate price.

No answers match that. Try another word, or call us and we’ll answer it.

Didn’t find your question?

Our travel team answers 24/7 and can check details with the hotel for you.

Call (888) 605-1350

Answers are checked against hotel information and updated regularly; please confirm anything critical to your trip before booking.

Offer terms

Price comparison & offer terms

These terms apply to the price comparison, Lowest Price Guarantee, free perks and concierge service shown on this site.

How we compare rates

The nightly rate shown is the lowest nightly rate we found for The Adolphus after searching every available night up to 12 months in advance, based on single occupancy (one guest). We compared that rate with publicly available rates on other online travel agencies (OTAs), such as Expedia, Hotels.com and similar sites, and show the price difference we found. We don't name the specific site each comparison came from.

Rates and availability change constantly. The rate for your dates, room type and number of guests may be different. The full price, including taxes and fees, is shown before you confirm.

Lowest Price Guarantee

Free perks & upgrades

24/7 concierge

General

BookResorts may change or end these offers at any time. These terms are in addition to our Terms & Conditions and Privacy Policy. BookResorts is an independent travel agency and is not affiliated with The Adolphus.

Legal

Terms & Conditions

Last updated: January 1, 2026

Please read these Terms carefully. They contain important information about limitations of our liability and the resolution of disputes through binding arbitration and a class action waiver (Section 16), and our right to change these Terms (Section 18).

1. Acceptance of these terms

These Terms & Conditions (the “Terms”) govern your access to and use of BookResorts and any booking you make through us. By using the site or making a reservation, you agree to these Terms. If you do not agree, please do not use the site.

2. Definitions

“We,” “us,” and “our” refer to BookResorts, operated by SVH Tours & Travel Services, Inc. “You” refers to the person using the site or making a reservation. A “Supplier” or “Travel Provider” is the hotel, resort, or other provider that supplies the travel services. “Travel Services” means the room stays and related services made available through us. “Content” means text, descriptions, images, reviews, and other material on the site.

3. Who we are

BookResorts is an independent online travel agency that acts as an intermediary between you and Suppliers. We are not a hotel, and we are not owned by, affiliated with, endorsed by, or sponsored by any hotel or brand featured on the site. When you book, your reservation is made with the Supplier through us as agent.

4. Eligibility & use of the site

You must be at least 18 years old (or the age of majority where you live) and able to enter a binding contract. You agree to use the site only to make legitimate reservations for yourself or for someone you are authorized to act for, to provide accurate and complete information, and to inform any other traveler of the terms that apply to their reservation.

5. Bookings & confirmation

All reservations are subject to availability and to the rate rules, restrictions, and policies shown at the time of booking. A reservation is confirmed only when you receive a confirmation from us. You are responsible for reviewing the rate rules (including cancellation terms) before you book.

6. Prices, fees, taxes & currency

Prices are shown in the currency indicated and include applicable taxes and fees unless stated otherwise; the total is displayed before you confirm. Our price may include a service fee and may differ from the rate offered directly by the Supplier. Currency conversions, where shown, are estimates. Certain taxes or resort fees may be collected by the Supplier at the property.

7. Cancellations, changes & refunds

Each rate carries its own cancellation policy, shown before you book (for example, non-refundable, or refundable up to a stated deadline). Refund eligibility and timing follow the policy attached to the rate you select. Service fees may be non-refundable. Failure to check in (“no-show”) may result in forfeiture of the amount paid, per the rate rules.

8. Your responsibilities

You are responsible for having valid identification and any required travel documents (such as a passport or visa), and for complying with the Supplier’s policies, including minimum check-in age, occupancy limits, deposits, and identification requirements. You are responsible for the accuracy of all guest information you provide.

9. Suppliers & third-party services

Suppliers are independent third parties. We are not liable for the acts, errors, omissions, representations, warranties, or negligence of any Supplier, or for the quality, condition, or safety of the travel services they provide. Any dispute regarding your stay or the services delivered is between you and the Supplier. Supplier terms and policies apply in addition to these Terms.

10. Third-party links

The site may contain links to third-party websites provided for your convenience. We do not control and are not responsible for those sites, and a link does not imply endorsement. Your use of any linked site is at your own risk and subject to that site’s terms.

11. Intellectual property

The site and its Content (excluding third-party trademarks) are owned by BookResorts or its licensors and are protected by law. Hotel names, logos, and trademarks are the property of their respective owners and are used only to identify the property being booked. You may not copy, scrape, or reuse any Content without permission.

12. Prohibited conduct

You agree not to use the site for any unlawful or fraudulent purpose; not to make speculative, false, or fraudulent reservations; not to use automated tools to access or scrape the site; and not to interfere with the site’s operation or security.

13. Reviews & user content

If you submit reviews or other content, you grant us a non-exclusive, royalty-free license to use, display, and distribute it in connection with our services. You are responsible for what you submit, and we may remove content at our discretion.

14. Disclaimers

The site, its Content, and the travel services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including as to accuracy, availability, or fitness for a particular purpose. We do not warrant that listings, prices, or descriptions are error-free.

15. Limitation of liability

To the fullest extent permitted by law, BookResorts will not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or connected with your use of the site or any booking. If we are found liable, our total liability will not exceed the greater of (a) the fees you paid to BookResorts for the booking at issue, or (b) US$100. This limitation reflects the allocation of risk between us.

16. Dispute resolution

We want to resolve any concern quickly and fairly. Before pursuing a formal claim, you agree to first contact our support team at 888-605-1350 or support@bookresorts.com and give us 60 days to resolve the matter informally. If we are unable to resolve it, any dispute will be handled by the state or federal courts located in California, as set out in Section 17 (either party may still bring qualifying claims in small claims court).

17. Governing law & venue

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-laws rules. Any permitted court action will be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to their jurisdiction.

18. Changes to these terms

We may update these Terms from time to time. The version in effect at the time of your booking applies to that booking. Your continued use of the site after changes take effect means you accept the updated Terms.

19. Force majeure

We are not responsible for any failure or delay caused by events beyond our reasonable control, including severe weather, natural disasters, pandemics, strikes, government actions, or Supplier closures.

20. Miscellaneous

If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. These Terms are the entire agreement between you and us regarding the site.

21. Contact

Questions about these Terms or a reservation? Call our support team, available 24/7, at 888-605-1350.

Legal

Privacy Policy

Last updated: January 1, 2026

This Privacy Policy explains how BookResorts collects, uses, shares, and protects your personal information when you use our site or make a booking. For the purposes of applicable data protection law, the data controller is SVH Tours & Travel Services, Inc. (operating as BookResorts).

1. Information you provide

When you search, book, or contact us, we collect information such as your name, email, phone number, billing and payment details, the names and details of other guests, your travel dates and preferences, and the content of your communications with us.

2. Information we collect automatically

When you use the site, we automatically collect technical and usage data such as your device and browser type, IP address, approximate location, pages viewed, referring URLs, and interactions with the site, using cookies and similar technologies.

3. Information from other sources

We may receive information about you from Suppliers, business partners, fraud-prevention services, and (if you choose to connect one) social media platforms.

4. How we use your information

We use your information to process and manage bookings; communicate with you about reservations; provide customer support; personalize your experience; send marketing where permitted (with the ability to opt out); analyze and improve the site; prevent fraud and secure our services; and comply with legal obligations.

5. How we share your information

To complete a booking, we share necessary details with the relevant hotel and room Suppliers and with payment processors. We may also share information with service providers who support our operations, with advertising and analytics partners, with our corporate affiliates, in connection with a business transfer, with authorities where required by law, and with your consent.

6. Cookies & tracking

We use essential, performance, functional, and advertising cookies and similar technologies. You can manage non-essential cookies through your browser and through our cookie settings. For more detail, see our Cookie Policy.

7. Your privacy rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, to data portability, and to opt out of marketing.

EEA/UK (GDPR): You may access, rectify, erase, restrict, or object to processing of your data, withdraw consent, and lodge a complaint with your local supervisory authority. We process data based on your consent, the performance of a contract, our legitimate interests, and legal obligations.

California (CCPA/CPRA): You may request to know, delete, or correct your personal information, and limit the use of sensitive personal information, without discrimination. We do not sell or share your personal information as those terms are defined under California law, so no opt-out is necessary. To exercise any of your rights, contact us at support@bookresorts.com; we verify requests before responding.

8. Data retention

We keep personal information for as long as needed to provide our services and to meet legal, tax, accounting, and dispute-resolution obligations.

9. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International transfers

Your information may be processed in countries other than where you live. Where required, we put appropriate safeguards in place (such as standard contractual clauses) for those transfers.

11. Children’s privacy

The site is intended for adults and is not directed to children. We do not knowingly collect personal information from children under 18 without appropriate consent.

12. Third-party links & social features

The site may contain links to, or features from, third-party services. We are not responsible for the privacy practices of those third parties; please review their policies.

13. Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the current version, and we will provide notice of material changes where required.

14. Contact us

Questions or privacy requests? Reach our support team, available 24/7, at 888-605-1350 or by email at support@bookresorts.com.

About BookResorts · Independent since 1993

A better way to book your hotel

BookResorts is a full-service, independent travel agency connecting travelers to unforgettable stays since 1993. Detailed hotel information, competitive all-in rates and 24/7 concierge support, all in one place.

Est. 199330+ years
100K+Hotels & resorts
200+Countries
24/7Concierge
This is not the official website of The Adolphus. BookResorts is an independent travel agency and is not owned by, affiliated with, endorsed by or sponsored by The Adolphus or its parent brand.

Why travelers choose BookResorts

Best available rates

We compare rates from top suppliers. Taxes and fees included, no hidden charges.

100,000+ hotels & resorts

200+ countries and 2,000+ cities, from all-inclusives to boutique stays.

24/7 concierge

Real travel specialists to build, change or help with your reservation anytime.

Full transparency

Honest details on every property: rooms, amenities and policies.

Trusted since 1993

Three decades as a full-service, independent travel agency.

Secure & protected

Every booking is handled securely and your information is protected.

How booking with us works

Questions about a reservation? Our team is here 24/7 at 888-605-1350.
Full details in our Terms & Conditions and Privacy Policy.

Lowest Price + Free Perks

UsOthers
Nightly rate
Price guarantee✓
No hidden fees✓
Perks & upgrades✓
24/7 concierge✓
Check availability

vs. sites like Expedia, Hotels.com and other OTAs ·

Book by phone888-605-1350
Book nowLowest rates Call usAvailable 24/7
Photo viewer